1. Introduction
Total Concept Signs (“we”, “our”, or “us”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and store your personal information.
2. What Information We Collect
We may collect the following personal information from you:
Name
Email address
Phone number
Postal address
Billing and payment information
IP address, browser type, and usage data
Any other personal information you provide
3. How We Collect Your Information
We collect your personal information when you:
Use our website or services
Fill out a form or contact us
Make a purchase
Subscribe to our mailing list
Interact with us via phone, email, or social media
4. Why We Collect Your Information
We collect your personal information for purposes including:
To provide and improve our services
To process transactions and deliver products/services
To communicate with you
To send marketing materials (you can opt out anytime)
To comply with legal obligations
5. Disclosure of Your Information
We may disclose your personal information to:
Service providers or contractors assisting us with our services
Third-party tools or platforms we use for analytics or marketing
Legal or regulatory authorities where required
We will never sell your personal information to third parties.
6. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us (details below).
8. Cookies and Website Tracking
Our website may use cookies and tracking tools to enhance your experience and collect anonymous usage data. You can choose to disable cookies in your browser settings.9. Overseas Disclosure
Some of the third-party services we use may store or process information outside Australia. We take reasonable steps to ensure that these services comply with Australian privacy standards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
11. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us: